Delivery Information + FAQ's

The following are common questions and answers when Customers shop with D-Day Wear®. For additional information please connect with us via email, postal services mailing and or by telephone, the information to which is presented below.

When will my order be shipped?

D-Day Wear® will ship all in stock orders within 10 business days of receipt of order.

What if my item is out of stock?

D-Day Wear®, may occasionally run out of a product due to demand or production schedules. If an item is sold out or a delay occurs, you will be notified by e-mail. If an item is temporarily out of stock, it will be shipped in 3-4 weeks of receipt of the order.

How do I return an item?

Only item purchases from ddaywear.com can be exchanged through Attitude & Ideas Inc. If you purchased a product from a clothing retailer, please return it to that retail store.

1) To return a package, please call Attitude & Ideas Inc. at 1-877-827-3278 for a merchandise return authorization (MRA). For local Customers or those outside North America wishing to return a product please call: (519) 826-0529 (International callers please use the prefix 011). IMPORTANT: Without an RMA number, packages will not be accepted.

2) Please send a copy of your sales receipt and be certain to include the MRA number provided in step 1 above with an explanation of what you are returning and the reason for the return.

3) Address your package to:

Attitude & Ideas Inc.
94 Emma St.
Guelph, Ont.
Canada
N1E 1T8

4) Write the MRA number on the outside of the package being return. We recommend that you send the package via mail as it is usually the easiest and the least expensive. We also recommend that you track your package to confirm it has been received. Please consider insuring larger returns. These services are available through the postal service.

 

5) Packages must be returned pre-paid. Attitude & Ideas Inc. will not accept any C.O.D. packages. Your returned item will be replaced or refunded to the credit card originally used. If you ordered by mail with a money order, a refund cheque will be issued and mailed to you with the mailing address provided. (Except in the event that wrong or defective merchandise has been shipped to the customer, shipping & handling for returns or exchanges are non-refundable.)